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Ministry of Human Resource and Social Development
Ministry of Human Resource and Social Development seeks to achieve the objectives of the National Transformation Program 2020 based on Saudi Vision 2030
Other entities can check the validity of the certificate through the following:
Or
Through ministry of labor and social development online portal or through the ministry branches.
Disabled people.
Issue disability certificate service allows registered beneficiaries who have their disability evaluated to apply and issue the certificate online with the beneficiary information. This certificate is certificated and endorsed by the ministry of labor and social development according to terms and conciliations.
The service allows the beneficiary to print the certificate immediately or send it to their email as PDF.
You can trace your application status through the e-Services portal under “ Talabaty” icon
This page is available in Arabic by click here
This service allows the entities to request obtining the inquiry service about the insurance benficiaries.
The information which concerns the entity requesting the service and the agent should be filled in.
Time Anticipated to Close the Request: Immediate via Electronic Services
If the request exceeded the specified time, you can follow up through Your voice is heard service
It is an electronic service, which enables people with disabilities who are currently registered in the ministry as beneficiaries to submit a request to updating their disability data, or the people with disabilities who are not registrar yet in the ministry to submit a request to register their disability data and registering them as beneficiaries of ministry to be able to benefits the services provided to people with disabilities.
Time Anticipated to Close the Request: 30 days
1- The beneficiary shall enter the electronic services portal 2- The beneficiary will sign in by choosing the service from the list of electronic services. 3- The system checks the existence of a valid electronic card for the beneficiary (More than 3 months remain before the card is expired). 4- If there is no card or the card is invalid, he is directed to the sub procedure (Request for issuing a new card or renewal application) 5- If a valid card is present, a digital certificate issued to the beneficiary is displayed with the possibility of: a. Print the certificate. b. Send the digital certificate in PDF format to the e-mail of the beneficiary after checking the presence of e-mail registered in user profile.
Time Anticipated to Close the Request: Instant Service
The purpose of this service is to explain the system of transfer of ownership of a research centre starting from the transfer of ownership request by the current owner of the centre to the validation of the new owner’s data, application processing in the development centre and its adoption at the foundation department, submission of relevant documents, and finally approval and licence issuance by the development centre
The applicant chooses the system of transfer of ownership of a research centre
• The applicant completes the form by entering all necessary data including the new owner data
• The new owner confirms his / her data for the transfer request and attaches the required documents
• The development centre reviews the application and:
o Submits a request for amendment or inquiry to the new owner
o Sends the application to the foundation department
• The Foundation Department reviews the application and:
o Approves the application
• The new owner submits the required documents after the application has been approved by the foundation department
o Municipality response letter
o Municipality licence
o Civil defence response letter
o Security and safety certificate
o Ministry of Commerce Letter
o Commercial Register
• The development centre reviews the application and the attached documents and:
o Approves the application and issues the final licence or rejects the application in the event of any issues
• The new owner downloads the operation regulations and the final licence
الوقت المتوقع لإغلاق الطلب : 90 يوم
في حالة عدم التجاوب حسب المدة المحددة يمكن المتابعة والتصعيد عبر خدمة صوتك مسموع
A service that enables foster families (registered to Ministry’s systems) to obtain the end-of-adoption reward provided by the ministry in accordance with the terms and conditions.
* After submitting his/her request, user can track application status by visiting “My requests” page.
** For further clarification, please see the user manual of the service.
Expected time to close the order: 15 days
The social insurance pension is defined as: the payment of a certain amount of money on a monthly basis for the beneficiaries where funds allocated for this program are raised from Zakah. Benefiting from this program is restricted to Saudis who live permanently in K.S.A and meet the social insurance system conditions. However , the condition of being of a Saudi national is excepted in the following cases: - Non-Saudi wife who is married to a Saudi husband or his widow who has children from him. - The Saudi widow’s children who were born to a non-Saudi father (foreigner). Those with disabilities, widows with orphans and orphans who do not have Saudi nationality documents and who have mobility cards, also benefit from the provisions of the social insurance regulations.
Time Anticipated to Close the Request: 3 days
An e-service that enables orphans registered in the Ministry's system to Request and issue a letter of recommendation To be submitted to third parties according to the terms and conditions.
If a listed entity is chosen, the letter is displayed for printing or sending via e-mail to the beneficiary in real time.
In the case of choosing (other) the beneficiary will fill in the entity details to be referred to with the reason. The request will then be sent to the ministry branch and processed by the employee.
Expected time to Request completion: Immediately
An electronic service that facilitates the foster families’ procedures for requesting the issuance of a travel permit / passport, or renewing passport for a registered orphan adopted by the family according to terms and conditions.
This service allows the citizen to obtain a licence for a child care centre, which aims to provide psychological services and social guidance to beneficiaries - electronically without the need to consult the ministry or its branches.
Service highlights:
The expected time for closing the order is 13 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries
This service allows the citizen to obtain a licence for a family guidance centre, which aims to provide psychological services and social guidance to beneficiaries - electronically without the need to consult the ministry or its branches.
The expected time for closing the order is 60 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries
The service provides the possibility of issuing a digital certificate for traffic facilities for persons with disabilities through the electronic portal by providing an electronic certificate, which enables them to use their designated parking locations throughout the Kingdom with ease. The service also makes it easier for the beneficiary to issue the certificate through the electronic portal, and print or send it to himself via e-mail in the form of a PDF file, therefore he does not need to visit the branch unless the beneficiary wishes to submit and receive a plastic card via the branch.
The service offers the possibility of issuing an autism disorder card to people with autism disorder through the electronic portal by providing electronic cards, which enables them to obtain priority in services when visiting hospitals, health centers and other facilities easily throughout the Kingdom. The service also makes it easier for the beneficiary to issue the certificate through the electronic portal, and print or send it to himself via e-mail in the form of a PDF file, therefore he does not need to visit the branch unless the beneficiary wishes to submit and receive a plastic card via the branch.
An electronic service that enables families wishing to adopt orphans by submitting an electronic request. The family should take care of the orphan and treat him as their child in spending, charity, education and all his affairs until he reaches the stage of relying on himself, according to the terms and conditions.
User can track his request status by visiting “My Requests” page.
Expected time to close the order: 10 days
Appeals service allows subsidies beneficiaries of people with disabilities and beneficiaries of social insurance pension to request an appeal in case of payment suspension for them or for any of their dependents.
Time Anticipated to Close the Request: 15 days
This service allows the Ministry of Labor and Social Development beneficiaries to inquire about the status of the case record sent to Hafiz Program.
The following information should be fillled in:
This service allows the beneficiaries of the insurance families' children to inquire about their inclusion in being exempted from the fees of AL-Qias Test and Academic attainment required by univeristies.
The national identity number should be filled in , then Press on (verify)
This service allows the beneficiary from the people with disabilities to inquire about the status of his /her information sent among the information of the people with disabilities who are included in Nitaqat Program .
The following information should be filled in:
This service allows the government entities to inquir about the insurance beneficiaries data after obtaining this service request approval.
The username and the password should be filled in and then Press on Display
This service allows the dbeneficiaries to inquire about their information or data registerd in the insurance service.
The civil register number , the insurance number ,the verification code of the human handling should be filled in and then Press on (Dispaly)
This service allows the beneficiaries to inquire about the status of joining them to the supportive programs of the insurance service
The civil register number , the insurance number , and verification code of the human handling should be filled in and then Press on (Dispaly)
This service allows the beneficiary from the people with disabilities or the families supporting the orphans to inquire about the status of the provided financial subsidy.
Service of the electronic to enable cooperative societies to apply for a subsidy projects for cooperative societies according to the conditions and controls.
The application form is provided through the Ministry of Labor and Social Development portal
Time Anticipated to Close the Request : 10 days
It is an electronic service, which enables people with disability who currently registered as beneficiaries to apply for the “Financial subsidy service for people with disability.” to get a monthly subsidy according to the terms and conditions.
An electronic service that enables persons with disabilities who are registered with the Ministry and whose disability has been assessed to apply for financial aid for special medical devices for persons with disabilities according to the conditions and regulations.
Targeted segments:
Terms and Conditions:
Expected time to Request completion: 10 days
Service of the electronic T enabled cooperative societies to apply for a subsidy to run cooperative societies mechanisms according to the conditions and controls.
Time Anticipated to Close the Request: 10 days
Service of the electronic T enabled cooperative societies to apply for a subsidy constituent cooperative societies according to the conditions and controls.
Service of the electronic T enabled development committees to submit a request for the constituent committees of the allowance of social development according to the conditions and controls.
E-Service that enables people with a registered disability, and have an updated disability evaluation to apply for a letter of support to exempt visa fees for persons with disabilities. Based on the acceptance criteria
Time Anticipated to Close the Request : instant
Service of the electronic T enabled cooperative societies to apply for a subsidy reward Board of Directors The cooperative societies according to the conditions and controls.
Service of the electronic to enable cooperative societies to apply for a subsidy manager For associations Cooperative under conditions and controls.
Service of the electronic to enable cooperative societies to apply for a subsidy for an accountant to cooperative societies according to the conditions and controls.
Service of the electronic T enabled cooperative societies to apply for subsidy studies and research associations of the cooperative according to the conditions and controls.
Service of the electronic T enabled cooperative societies to apply for subsidy losses The cooperative societies according to the conditions and controls.
Service of the electronic T enabled cooperative societies to apply for a subsidy of social services to the cooperative societies according to the conditions and controls.
Service of the electronic to enable cooperative societies to apply for a training subsidy The cooperative societies according to the conditions and controls.
Time Anticipated to Close the Request :10 days
Service of the electronic T enabled cooperative societies to apply for a subsidy headquarters building The cooperative societies according to the conditions and controls.
Service of the electronic to enable development committees to apply for a subsidy of additional support for social development committees according to the conditions and controls.
Service of the electronic T enabled development committees to apply for the annual subsidy to support social development committees according to the conditions and controls.
Time Anticipated to Close the Request : immediately
An electronic service that enables a foster family to issue an acknowledgement letter to prove the sponsorship of orphan(s) according to Ministry of Labor and Social Development conditions and controls.
1. Sign-in to Ministry of Labor & Social Development e-Services Portal. 2. Select “Child-Foster Acknowledgement Letter” service from the list of available e-services. 3. Fill out the required data and then issue the acknowledgement letter. 4. The acknowledgement letter appears immediately, for either printing or sending to e-mail.
Expected time to close the order: immediately
E-Service that enables people with a registered disability, and have an updated disability evaluation to apply for enrolment in a private day care facility. Based on the acceptance criteria.
* For further clarification, please see the user manual of the service.
Expected time to close the order:
Service that enabled the applicant to view the status of the application.
Time Anticipated to Close the Request : Immediately
User can track his application status by visiting “My Requests” page.
Time Anticipated to Close the Request: 15 Business days.
An electronic service that enables the users of Social Insurance Pensions and their dependents enrolled in the system Social Insurance Pensions from getting documented scene from the Ministry of Labor and Social Development to be submitted to the requesting party
Expected time to close the order: Immediately
You should go to the branch of the Ministry of Labor and Social Development in the regions and apply for your request
The request number and detail will be sent via text message
This service allows citizens or legal entities to establish a civil institution without the need to consult the ministry or its branches
For any help, one can call the toll-free number: 8002450000
Time Anticipated to Close the Request: 60 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries
This service allows both citizens and legal entities to establish a cooperative association without the need to follow up with the ministry or its other branches.
The features of this service:
The expected time for closing the order is 90 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries
This service allows citizens or legal entities to establish a national association without the need to consult the ministry or its branches.
Time Anticipated to Close the Order : 60 days if it is not submitted by the applicant or if there is no response to the ministry's inquiries
A service that enables establishment to transfer dependent services from an individual to an establishment.
- Visit E-Services page, log in, and select the establishment , and select the Options> Transfer service. - Enter all the dependent data to be moved to an establishment, and then click Submit. - After sending the application, you will receive confirmation of number, keep the number in order to complete the service in labor office. the make an appointment online at the nearest office,bring the order number and documents required to complete the service on the day of the appointment. -Pay the required fees (if any) and follow up with the passports administration to issue a new residence permit.
Time Anticipated to Close the Request: Determined by the Labor Office
A service that enables establishments to issue a special limited work permit only for the purpose of transferring an expatriate service whose entry period exceeds 90 days without a work permit being issued.
It is a service that gives the establishments a chance to apply an exemption request to recruit which allow the company to reach the low green zone or lower the yellow zone during the issuing of visas from the balances of government contracts or comfort letters.:
Visas granted to establishments that apply for labor importation for the first-time, Visas granted to the establishment wishing to expand the activity, Visas granted to the establishment linked to a particular government contract, or visas granted to the establishment linked to specific government support
This Service allows the establishment to pay its violation detected by inspection.
1-In case of recognition of the violation 1- Once you receive and accept the violation, you will receive a short message on your mobile with the payment number. 2-You must pay the violation through financial channels using the payment number sent to your mobile. 2-In case the violation is not recognized. 1-In the event of an objection against the violation imposed by the inspection officer, the application should be referred to the primary-commission to discuss the case. 2-If a decision is made in favor of the employer, the violation will be exempted and cleared. 3-If the violation has been determined, you must issue a check to the Human Resources Development with the amount of the violation, the check will be delivered to the inspection section of the labor office, with the required documents.
Time Anticipated to Close the Request: specified by the inspector.
Throw this service, establishment representative is allowed to apply for license renewal to Isteqdam company, Isteqdam office, recruitment company or recruitment office to avoid services suspension and to practice the licensed activity.
1. Visit the eServices website, sign in and choose a license renew service
2. Accept the Terms of Service
3. The application data will be displayed
4. Fill in the form
5. After sending the application, a send confirmation will be appeared
Time Anticipated to Close the Request : 3 weeks
Through this service, the employer can apply for license Issue from Ministry of Labor to open an Isteqdam company, a branch of an Isteqdam company, an Isteqdam office, a recruiting company or a recruiting office , to carry out the licensed activity.
1. Visit the eServices website, log in and choose a license issue service
Time Anticipated to Close the Request : 3 months
The gate (your voice heard) is a gateway to direct access and complementarity between the work of the ministry and the community.
Works to increase the effectiveness of the electronic communication and raise the rate of participation of the public in the partnership on the orientations of the Ministry of Labor and Social Development, as these gate leads to listen to every proposal or complaint or observation on the work of the ministry and its its services.
The user Entry to the portal of the Ministry of Labor and Social Development, then press "Connect us" to enter and show "your voice" service
The service of approving the transfer requests of dependents is one of the new services of the portal of individuals, which allows the user (Establishment Employees- the expatriates, Special Foreigners) to approve or reject the request to transfer the service to an establishment without the need to visit the Labor Office (the current procedure of the service).
Time Anticipated to Close the Request: immediately
amicable settlement is the first stage of considering the clims of labor disputes between the worker and the owner ,it will be received electronically , to clarification the legal attitude of the lawsuit for labor dispute , attaching the necessary documents and reviewing them by the competent employees and granting a week to direct negotiation , send the letters of notification to the settlement sessions , try to bring the views closer , conduct the mediation process to resolve the dispute , try to reach an amicable solution acceptable to the partners if possible . Or refer the case to the labor court within 21 working days from the date of the first lawsuit.
the labor should not be classified as domestic labor the prosecutor must submit an electronic complaint to the settlement office according to the city where the last working day is the prosecutor must submit a complaint within 12 months (before the case will end ) if the applicant is a representative , the power of attorney must be entitled to attending the friendly settlement administration , and has the right to abdication ,peace, remission if he is an agent for the establishment of power of attorney under the ministry of justice, an agent must be registered with ministry of labor
Time Anticipated to Close the Request: the labor courts shall be referred in case of conciliation within 21 working days from the date of the first session
This service enables the establishments to identify the entity domain and its related establishments.
This service allows transferring some or all of workers associated with a particular government contract to another existing government contract.
1- login the website and select the establishment, then select the Service (Importation for establishments and companies). 2-click on the link: "Contract Transfer Service" the system will allow you to view all the contracts and their details, choose the contract to transfer the woker from. 3-Then select the contract you want to transfer to. 4-The system will allow you to search the worker by residence number or border number. 5-After selecting and transferring workers, click on "Send" to complete the application process.
Service that enables the establishments approving the Employment Contract for Labor Services registered in the system by labor importation companies.
A service that enables customers to view the visa status or to apply for cancellation the visa.
-Visit the E-Services page and after logging in and selecting the establishment, then choose the Service (Visa Cancellation ). -Enter the border number or exit number to find the visa, and then click Search. -Select the visa (s) you want to cancel, then click Submit. -Confirm your visa cancellation and you'll see a message confirming your cancellation request. -The paid fees will be automatically refunded to the same account that was paid from it.
New registration in the electronic gate service to allow the user to benefit from available electronic service
This service enables the user in the portal to retrieve the password or the email address in case of loss.
-Select (E-Services) and click (Retrieve Password). -Enter your username and date of birth. -A new password will be sent to your e-mail and registered with the ministry. -If you lose or change your e-mail, make an online appointment at the nearest work desk to register your e-mail.
This Service is to re-activate the computer profile, after solving all notes and issues that were recorded on the establishment through inspection.
-Meet the inspector who visited your establishment, and ask why the computer profile was stopped.
-Once you've obtained the reasons, you'll need to solve them as directed by the inspector.
-After handling the notes, meet the inspector to have the approval to reactivate the computer profile.
-You can then access the suspended service at the labor office or on the website.
Time Anticipated to Close the Request: Determined by the labor inspector.
This service is to allow issuing saudization certificates to ensure that the establishment achieved the saudization ratios according to netakat program.
-Visit E-Services page and login, select the establishment then choose (Issue Saudization Certificate)service. -Add the required data then click on (apply)
After submit your order print out the certificate on the establishment's paper then stamp it and sign it,Saudization Certification will be issued on a PDF file
Issuance of work permits for the purpose of finalizing the final exit from the Kingdom for workers whose work permit has not been issued or whose work permits have expired. Establishments or workers (if their work permits expire) may issue final exit permits.
The customer will pay the bill through various payment systems. Click here
Issuing or renewing work licenses for foreign establishment, which is the approval of the Ministry of Labor to work in the Saudi market, which is one of the requirements for issuance or renewal of residence permits for the worker by the Passport General Department.
Service fee: 100SR for one year
The system was launched as an electronic service aimed at documenting all jobs and personnel. At the current stage, the system will be the main tool to collect wage items’ jobs and employees data in all government agencies.
Expected time to close the order: 6 working days
The system aims to provide a mechanism of calculating job allowances of various kinds electronically in order to ensure the accuracy of provided data by government agencies and achieve highest accuracy and documentation.
Expected time to close the order: 3 working days
In order to activate the concept of electronic transactions with government agencies and their integration with related systems, the Job Transactions Documentation service was launched to achieve the highest level of follow-up and documentation of job procedures and incidents automatically between government agencies and the Ministry of Civil Service. The job events and incidents of the government sector employees are recorded and updated electronically through the provision of this service to government agencies specialists.
This service allows government agencies, institutions and companies wishing to employ Saudi talent to retrieve Saudi jobseekers CVs from the Ministry of Civil Service database. This service is focused on linking between jobseekers and private and public sectors agencies in order to create job opportunities for citizens of the Kingdom of Saudi Arabia.
Expected time to close the order: 5 working days
The Job Rotation service was launched to find a practical method to draw a clear path for on job employees rotation from one government agency to another for any legal or organizational reasons. Employees in government agencies can apply for job rotation by lodging their application to human resources department of their agencies, then the application will be submitted electronically through the service by the registrar of the government agency.
Expected time to close the order: 7 working days
This service targets support jobs seekers looking for servant and lumped wage jobs. It enables the targeted job applicants to apply for the available civil service jobs, and allow them to enter their personal information, health status, employment information – if employed, educational degree, work experience, training programs. Eventually, the applicant information are made available for the Ministry of Civil Service specialists to build a database of support jobs.
This service provides automation for all verification procedures for the data of government employees who have completed their service period, taking into consideration the calculated service period for the purpose of retirement. The service enables issuance of service statement to be sent to the Public Pension Agency to complete retiree pension payments automatically.
Expected time to close the order: 2 working days
The system aims to assist jobseekers looking for servant and lumped wage jobs to enable them to register their personal information, health status, work information - if employed, educational degree, work experience, and training programs. The system provide information about applicants to the Ministry of Civil Service specialists to build a database for supporting jobs.
This service enables government agencies to register their annual job vacancy requirements to allow the Ministry of Civil Service to announce for these jobs to Saudi job seekers.
This service enables the Ministry of Finance to register all annual budget jobs at the beginning of each financial year, allowing government agencies to audit their jobs and review them electronically. Then, the Ministry of Civil Service conduct final review on jobs for approval and registration in the ministry's database.
Expected time to close the order: 4 working days
In accordance with the ambitious Saudi localization plans to provide better job opportunities for Saudi citizens, as well as achieving the Ministry of Civil Service and citizens goals and aspirations, the Job Localization service have been developed. The service allow to follow up on all non-Saudi employees precisely, in terms of contracting requests (internal and external) and contracts renewal in all government agencies and all job ladders, from the stage of applying to the stage of replacing the citizen with a job occupied by a non-Saudi. The government agencies are enabled to submit contracting applications, electronically through the service, to the Ministry of Civil Service, which in turn review, approve or reject submitted contracting requests and review the contract renewal requests by linking with the ministry's systems such as: Jadarah, Qualifications Guide and the Public Job System.
Towards the Ministry of Civil Service's efforts for developing focused e-services for government agencies, the Employee Services Statement was launched to allows government entities to display government employee services statement using the ministry's database.
This service is one of the electronic services provided to government agencies through the external portal of the Ministry of Civil Service. The government agencies specialists are enabled to fill the localization five-year plan fields, which is prepared by the Ministry of Civil Service, and review special reports on this service through the staff of the ministry.
The Joint Committees service aims to collect integrated data on the committees that have been formed, including the core data of committees, its members, its meetings data and the requirements of each future meeting. Additionally, the service make it easy to extract various reports and statistics. This service is divided into the following:
The service facilitates the process of following up and studying the rules and regulations inquiries requested by government agencies, and then informing the government agency of the official opinion.
This service enables government agencies to identify the current status of their employees (whether on the job or not on the job) and the status of the employee current salary. This service has replaced the service “Report about a Saudi Citizen”.
This service allows government agencies representatives to inquire about the current data of their employees or their posts using the Ministry of Civil Service database.
The Training and Scholarship Portal provides a unified portal for all government agencies to apply for training and/or scholarships for their employees. After submitting training and/or scholarships applications, the Ministry of Civil Service will take necessary actions to finalize the application.
Webpage for Awareness for protection from domestic violence to publish a media like Infographics Posts Design, Videos and 1919 center contacts information’s.
1. Log in to the official website of the MLSD.
2. select The media center , chosen the page (Awareness to Prevent Domestic Violence)
3. Choose designs or videos or submit a report.
4. Pressing the communication channels to report the state of the violence of the communication methods (icon call number 1919, moving to direct messages in the Twitter account of the reporting center, the e-mail icon, and in the future an electronic application icon will be added to the communications center)
Click here
This new feature enables you to route voice commands to the gateway and the gateway will interact with you according to the voice command you have directed.