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Last Update 13 Nov 2022


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Digital Transformation Agency

Short Brief about the Agency:

The Agency works on managing and directing all digital transformation plans and works, developing HRSD works, protecting its technical assets and ensuring excellent levels of operational efficiency to achieve the HRSD targets and empower it to perfectly serve its customers. Further, the Agency works on managing and operating the applications, infrastructure and information technology services and working on the best investment of data to achieve the HRSD targets and support decision makers.

Functions of Agency:

Developing digital transformation plans and strategies, ensuring their conformity to the HRSD strategy and compliance with the digital transformation controls and plans across the Kingdom.

Developing the business and engineering the procedures to ensure digital transformation of HRSD works to serve the beneficiaries via digital channels

Protecting the technical assets and raising the awareness of its members about information security and conforming to the targets and requirements of the information security regulatory authorities

Investing in data with respect to building data warehouses, analyzing and presenting the same to the decision makers, and supporting the reporting and studies needs

Developing, building and maintaining the information technology infrastructure in HRSD and ensuring that it supports the strategic goals and workflow continuously and effectively

Developing and updating the information technology governance system to protect, regulate and control all information technology activities and applications in line with the best practices in this regard

Analyzing the work goals in accordance with the current and future condition and developing short, medium and long term plans to guide for creating high level technological practices

Managing smart researches, studies and analysis regarding different fields and topics related to HRSD competencies and services to contribute to supporting the HRSD senior management resolutions and achieving HRSD strategic goals

Providing advisory services to empower the different organizational units and ensure integration of goals, procedures and operations with the information technology solutions.

Developing the necessary reports on the management activities and achievements.

Implementing the tasks assigned to the Department within its competency.

Agency Goals:

Enhancing digitalization and intelligence level

Enhancing and optimizing the customers’ digital experience

Developing an internal and stimulating digital work environment that incubates creativity

Enhancing the digital works efficiency and reliability

Optimizing data and smart analysis abilities

Optimizing the (contracts) of strategic partnerships with the private sector (PPP & MSPs)

Raising the efficiency of spending through digital transformation.

Agency Programs:

Governance, infrastructure, cybersecurity, digital platforms, data and artificial intelligence, beneficiaries experience.

Agency Initiatives:

Initiative for Labor Sector Digital System Development

Initiative for Social Development Sector Digital System Development

Initiative for Civil Service Sector Digital System Development

Initiative for Transformation into an Internal Digital Work Environment.

Initiative for Upgrading the Cybersecurity Abilities

Initiative for Digital Infrastructure Development

Initiative for Excellence in Digital Transformation

Initiative for Enhancing Data and Smart Analysis Management



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