Number of queries within the last 30 days
Average: 2.6 (16 votes)
Time anticipated to close the Request

Service Description


The service offers the possibility of issuing a ticket for the reduction of passenger fare for persons with disabilities and their escort through the portal by providing an electronic certificate, which enables them to obtain a 50% reduction on air tickets. The service also makes it easier for the beneficiary to issue the certificate through the electronic portal, and print or send it to himself via e-mail in the form of a PDF file, therefore he does not need to visit the branch unless the beneficiary wishes to submit and receive a plastic card via the branch.
For the requester to be a disabled person

Eservices (Click here)  , this service provided through e-services only

Time Anticipated to Close the Request: Instant Service

If the request exceeded the specified time, you can follow up through Your voice is heard service

Required Documents


Service Steps

1-    The beneficiary shall enter the electronic services portal
2-    The beneficiary will sign in by choosing the service from the list of electronic services.
3-    The system checks the existence of a valid electronic card for the beneficiary (More than 3 months remain before the card is expired).
4-    If there is no card or the card is invalid, he is directed to the sub procedure (Request for issuing a new card or renewal application)
5-    If a valid card is present, a digital certificate issued to the beneficiary is displayed with the possibility of:
a.    Print the certificate.
b.    Send the digital certificate in PDF format to the e-mail of the beneficiary after checking the presence of e-mail registered in user profile.

Service Files