Number of queries within the last 30 days
Average: 2.2 (6 votes)
 3 days
Time anticipated to close the Request

Service Description


​The service facilitates the process of following up and studying the rules and regulations inquiries requested by government agencies, and then informing the government agency of the official opinion.​
The user must be a Saudi citizen.
The user must be authorized to use the service.
The availability of query/s by the government agency which need to be answered lawfully.
  • Public Sector Offices (click here) - working hours from Sunday to Thursday from 8:00 AM to 2.20:00 PM
  • Eservices (Click here)  

Expected time to close the order: 3 working days

If the request exceeded the specified time, you can follow up through Your voice is heard service

Required Documents

Service Steps

  1. Signing in to the service;
  2. Submitting the inquiry;
  3. Studying the inquiry by specialized employee;
  4. Study the inquiry by related management in the Ministry of Civil Service, then inform the government agency about the inquiry result;
  5. Accessing the result by the government agency.​