Number of queries within the last 30 days
Average: 3 (122 votes)
2 working days
Time anticipated to close the Request

Service Description


​This service provides automation for all verification procedures for the data of government employees who have completed their service period, taking into consideration the calculated service period for the purpose of retirement. The service enables issuance of service statement to be sent to the Public Pension Agency to complete retiree pension payments automatically.​
​The user must be a Saudi citizen.
The user must be authorized to use the service.
The user must be a government employee.
  • Public Sector Offices (click here) - working hours from Sunday to Thursday from 8:00 AM to 2.20:00 PM
  • Eservices (Click here)  

Expected time to close the order: 2 working days

If the request exceeded the specified time, you can follow up through Your voice is heard service


Required Documents

Service Steps

  1. ​Request service authorization from the Ministry of Civil Service by the government agency representative;
  2. Signing in to the service through its related link;
  3. Create a new request;
  4. Submit the request after completing required information;
  5. Follow up on the status of the request.