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Contact the ministry

You can contact us through this platform for more information about the Ministry.

 

Service availability: 7 days a week
Response time: 3 business days

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Client page

An integrated system that serves beneficiaries by processing requests, handling complaints, reports, and inquiries.

 

Service availability: 7 days a week
Response time: 5 business days

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Book an appointment online

Book and inquire about an appointment at the Ministry's office by visiting the branches to obtain services

 

Service availability: 24 hours a week

Response time: immediately

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FAQ's

This page provides users of the Ministry of Human Resources platform with answers to all frequently asked questions related to government services
 

Service availability: 24 hours a week

Response time: immediately

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Inquire about private employment offices

Learn about the most prominent employment offices of the Ministry of Human Resources and Social Development

 

Service availability: from Sunday to Thursday

Response time: 8:00 AM - 16:00 PM

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Branch Directory

Learn about the most prominent offices of the Ministry of Human Resources and Social Development

 

Service availability: from Sunday to Thursday

Response time: 8:00 AM - 14:30 PM

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Report corruption

This page enables you to send a report to the National Anti-Corruption Authority (Nazaha).

 

Service availability: from Sunday to Thursday

Response time: 8:00 AM - 14:30 PM

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Social Media

You can contact us through our channels on social media platforms X

 

Service availability:Sunday to Thursday (8:00 AM to 10:00 PM)
Weekends (Friday – Saturday from 2:00 PM to 10:00 PM)
Response time: 30 minutes

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Application of the ministry of human resources

Start the journey of change and use the Ministry's application for innovative and secure digital solutions.

 

Service availability: 24 hours a week

Response time: immediately

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Sign Language Channel

A visual communication that helps people with hearing disability to communicate with us to help them and answer their queries through our platforms.

 

Service availability: Sunday to Thursday (8:00 AM to 4:00 PM)

Response time: 3 minutes

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Assistive listening system

An electronic service that enables users to make a visual call to obtain technical support through the Amer platform

 

Service availability: 24 hours a week

Response time: immediately

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Submit a complaint

An electronic service that enables users to submit a complaint with the aim of resolving the problem and improving services in general.

Service availability: 7 days a week
Response time: 5 business days

 

 

 

 

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Customer Service 19911

A call center that receives beneficiary calls to respond to their inquiries, assist them in completing their services, and report issues through the unified number.

Service availability: Sunday to Thursday, from 8:00 AM to 5:00 PM
Response time: 3 minutes