Through the service provision channel by pressing the Start Service button
Service
Grievance service
An electronic service that enables users to file grievances, follow up on them, and respond to them by the concerned authorities. It also allows viewing the statement electronically.
Start the service
Clicking on 'Start the Service' will direct you to an external website that may have different policies for content and privacy than the Ministry of Human Resources and Social Development website.
Steps
for individuals:
Log in through the national unified sign-on on the Masar platform
Choose the grievance service
Submit a grievance request
Follow up on the grievance request
Find out the outcome of the grievance request
For professionals:
Log in through the national unified sign-on on the Masar platform
Choose the grievance service
Follow-up grievance requests
Submit the statement regarding the grievance request
Closing the grievance request with the final statement
Conditions
The user is assumed to be a Saudi national.
It is assumed that the user has access to the service.
It is assumed that the user has an account in Single Sign-On.
FAQs
Related services
Start the service
Clicking on 'Start the Service' will direct you to an external website that may have different policies for content and privacy than the Ministry of Human Resources and Social Development website.